Frequently asked questions
Isn’t claiming my business free?
Yes. Business claiming through OpenAI is free. Our $100 fee pays for optional professional setup and optimization assistance.
What am I paying Freedom Hill Digital for?
Eligibility assessment, guided claiming, owner-led verification assistance, business information preparation and optimization, analytics orientation, and written status and next steps. The qualified $350 package adds Business Agent configuration, testing and refinement.
Is Freedom Hill Digital affiliated with OpenAI?
No. We are an independent professional service provider and are not affiliated with or endorsed by OpenAI.
Does this guarantee my business will appear in ChatGPT?
No. We do not guarantee verification, recommendations, ranking improvements, traffic, leads or sales. OpenAI controls availability and approval.
How does verification work?
You complete the supported ownership and identity checks yourself. We guide the process, but you enter passwords, identity information and verification codes privately. Never send them through our forms or email.
What is a Business Agent?
An eligible business can configure a clearly labeled AI conversation in ChatGPT to help customers explore its offerings using information the business provides. This is separate from ChatGPT’s independent answers.
Does every business qualify for a Business Agent?
No. Business Agents currently serve eligible U.S. ecommerce and online-service businesses with websites. Verification alone does not guarantee agent eligibility or publication. Local stores and restaurants can currently claim existing U.S. listings; an unavailable claim path requires manual review before payment.
How long does the setup appointment take?
We confirm your appointment and fulfillment scope after eligibility review. Business Agent implementation can require preparation, testing and additional work beyond the initial guided session. We do not promise complete fulfillment in 30 minutes.
What happens if my business isn’t eligible?
We explain the result and available next steps. We do not charge for an unavailable service. If your path is unclear, we review it before sending checkout.
What happens if OpenAI doesn’t approve my application?
We provide your setup status and next steps. Approval and publication remain OpenAI’s decision. Your service terms explain cancellation and refund handling; contact us before purchasing if anything is unclear.